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Privacy Policy
Last updated: 14 May 2026
This Privacy Policy describes how Beautite (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase via beautite.com (the "Site"), or otherwise communicate with us in relation to the Site (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or any other person whose information we collect in accordance with this policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on the Site, update the "Last updated" date, and take any other steps required by law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources as set out below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms and conditions, and to protect the Services, our rights, and the rights of others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and Services. By "personal information" we mean information that identifies, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:
Information You Provide Directly to Us
Information you provide directly through our Services may include:
Contact details such as name, address, phone number, and email address.
Order information such as name, billing and shipping address, payment confirmation, email, and phone number.
Account details such as username, password, security questions, and other account security information.
Customer service information, meaning anything you share with us in your communications through the Services.
Certain features of the Services require you to provide us with specific information. If you choose not to provide it, you may not be able to use those features.
Information About Your Use
We automatically collect certain information about your interaction with our Services ("Usage Data") using cookies, pixels, and similar technologies. This may include information about how you visit and use the Site, device and browser information, IP address, and details about your interaction with the Site.
Information from Third Parties
We may also obtain information about you from third parties, such as:
Service providers such as Shopify that support our Site.
Payment providers that process your payment details to fulfil orders.
Parties that use tracking technologies (such as pixels, web beacons, SDKs) on our Site or advertisements.
All information we obtain from third parties is handled in accordance with this Privacy Policy. See also: Third-Party Websites and Links.
How We Use Your Information
Providing Products and Services
We use your information to perform our agreement with you: processing orders, account management, arranging shipping, facilitating returns, and supporting other functionalities.
Marketing and Advertising
We may use your information to send marketing or promotional communications via email, SMS, or post. We may also personalise advertisements based on your information. We do this on the basis of our legitimate interests, subject to your right to object at any time.
Security and Fraud Prevention
We use your information to detect, investigate, or prevent fraud or misuse. You are responsible for keeping your account details secure. If you suspect misuse, please contact us immediately.
Communication and Service Improvement
We use your information for customer service and to improve our services, again on the basis of our legitimate interests.
Cookies
We use cookies to improve our Site and Services. For specific information, please see:
https://www.shopify.com/legal/cookies
Cookies help us remember your preferences, perform analytics, and personalise advertisements. You can disable cookies through your browser settings, but this may affect the functioning of the Site.
Sharing Personal Information
We may share your information with:
Third-party service providers (such as IT, logistics, customer service, and data storage providers).
Marketing partners, for advertising and promotional purposes.
Group companies or subsidiaries within our corporate group.
In the event of a merger, acquisition, or legal obligation.
The categories of information we may share include:
| Category | Recipients |
|---|---|
| Identification data | Service providers, marketing partners, affiliates |
| Commercial information | Same |
| Network and usage data | Same |
| Geolocation data | Same |
We only use or share sensitive information with your consent.
Third-Party Websites and Links
Our Site may contain links to third-party websites. These are not under our control. Please refer to their respective privacy policies. Information you share publicly on social media may be visible to others.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has shared information with us, please contact us so we can delete it.
Security and Retention
No security system is 100% secure. Please do not send sensitive information through unsecured channels. We retain your information for as long as necessary to:
- Maintain your account
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce contracts
Your Rights
In accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law, you may have the following rights:
- Right of access to your personal information
- Right to request deletion of your personal information
- Right to request correction of inaccurate information
- Right to object to the processing of your personal information
- Right to withdraw consent at any time
- Right to lodge a complaint with the Information Regulator
- Right to manage your communication preferences
To submit a request, please contact us at info@beautite.com. We may verify your identity before processing your request.
Complaints
If you have a complaint about how we handle your information, please contact us. If you are not satisfied with our response, you may lodge a complaint with South Africa's Information Regulator:
- Website: www.inforegulator.org.za
- Email: complaints.IR@justice.gov.za
International Users
We may store or process your information outside of South Africa. In such cases, we make use of valid transfer mechanisms and appropriate safeguards to ensure your information remains protected in accordance with applicable data protection law.
Contact
If you have any questions about our privacy policy or wish to exercise any of your rights, please contact us at: info@beautite.com
MONTERA LTD
71–75 Shelton Street
Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 16448725
Unless otherwise stated, we are the responsible party (operator) in respect of your personal information in accordance with applicable data protection legislation.